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We display publicly available information alongside details that plumbers provide themselves, including their licence number, ABN and insurance status. Our Google Reviews ratings are aggregated directly from Google. Plumbers who declare their insurance and meet our rating criteria earn a "Trusted Plumber" badge. Premium members can have their licence and insurance independently confirmed — see how our Trust Score works.

Yes, absolutely. Trusted Plumbers is completely free for homeowners and property managers to use. You can search, compare and contact plumbers at no cost. We earn revenue through optional premium listings for plumbing businesses and affiliate partnerships — never from the people searching for help.

Plumbing costs vary by location and job type. As a general guide: a standard callout fee ranges from $80–$150, hourly rates are typically $80–$120, and common jobs like fixing a leaking tap cost $100–$200 while a hot water system replacement ranges from $1,500–$4,000. Emergency or after-hours work usually attracts additional charges. Use our directory to compare quotes from multiple plumbers in your area.

Look for a valid plumbing licence (required by law in every state and territory), public liability insurance, positive customer reviews, and clear upfront pricing. A trustworthy plumber will always provide a written quote before starting work. On Trusted Plumbers, we surface all this information so you can make an informed decision quickly.

Yes. Once you've used a plumber found through our directory, you can submit a review directly on their profile page. All reviews are moderated to ensure they're genuine and helpful. Your honest feedback helps other Australians find reliable plumbing professionals.